Chemo at Home
“… Our Practitioner has become a mentor, a confidant, a supporter and one of our most trusted advisors …”
”At Chemo at Home, we understood early on that recruiting people with the ‘right fit’ was critical for patients but also the sustainability of our business. But managing people is hard and at times overwhelming. When the cracks began to appear, we went the easy route of downplaying the issue and focusing on the operational parts of our business. That approach didn’t work for very long.
We were introduced to ADAPT by Design and were immediately impressed by the framework and accountability it could provide our business. It ensures we get consistent feedback from our team, enabling us to identify areas for improvement, learn what is and isn’t working and adapt.
Over the last 18 months, we have faced some significant challenges: growth in activity and staffing numbers, implementation of multiple new systems, infrastructure expenses and more. Just recently we reflected on this and realised without the ADAPT method; we probably would not have made it through this time. It came as a bit of a shock to realise we are now in the strongest position we have ever been.
Our ADAPT Practitioner has become a mentor, a confidant, a supporter and one of our most trusted advisors. She embodies the ADAPT values and has helped guide us through both the ADAPT process and some pretty difficult times.JulieChemo at Home
“… After only 18 months we have undertaken the most significant transfer of decision rights and ownership in our 40-year history….”
”Before we met ADAPT, we spent a lot of time creating systems to operate our business, only for those systems to go unused and gradually becoming forgotten or lost. It made handing over roles and tasks in the business impossible which left me feeling incredibly frustrated and often quite hopeless as I thought everything was ‘on me’.DeanGilkison Investments
Since starting our ADAPT journey, we have much greater clarity of our direction. We have been able to capture knowledge and processes on ONE platform, helping to engage and align the team. After only 18 months we have undertaken the most significant transfer of decision rights and ownership in our 40-year history.
Comprehensively systemising a business is uncommon. It takes time and effort to modify habits until they become normal behaviour. The initiative has been worth it, giving us a sustainable competitive advantage.
Allow yourself the time to fully embed ADAPT in your business and get going, right away! Whatever your doubts, I would recommend taking the leap of faith.
“… [ADAPT] travel along the journey with us facilitating, coaching and helping us as we learn. ….”
”Back in 2017 we were facing the overwhelming challenge of succession planning for the Founder of Sentient. We chose ADAPT to help us navigate through this change and quickly recognised both the immensity of the journey and how essential it was to embark on.SheinaSentient
For us, the creation of explicit values has given us all a baseline of behaviours to work from, and return to, at difficult times.
The formalisation of our leadership team, and the rollout of a cultural leadership program has made an impressive and discernible difference to relationships within Sentient and to the way we work.
We have found it is worth every minute of effort. It encourages you to prioritise spending time ON the business and gives a structure to have difficult conversations and solve issues as they arise collaboratively with the support of your values.
I really appreciate the support we get from ADAPT, both face-to-face and online. They travel along the journey with us facilitating, coaching and helping us as we learn.