ADAPT provides a proven process to help you build the leadership, culture, systems and habits to be a successful business.

ADAPT was founded on the discoveries made over 22 years building a software technology company called acQuire. During this time we began to truly appreciate the challenges and opportunities many founders face throughout the life of their business. We went on a journey to find a method and tools to support us looking at our business as one system, not a series of departments working in isolation, and discovered little in the marketplace that had this holistic approach.

ADAPT was created to provide just that. Using the knowledge from expert coaches, a tried and tested method and a truly unique technology platform, ADAPT offers businesses not only the why, but also the how,  to help ensure organisational resilience.

We embody the ADAPT principles in our work every day and are always on a mission to improve and adapt our approach as we too, learn what ‘sticks’ and what provides a positive impact for our customers.

Our purpose is to help owners and leaders build resilient businesses.
Our Values


We believe building an organisation driven by purpose and values is critical to resilience. Creating an environment centered on high levels of trust and intrinsic motivation ensures people work together effectively. Values have to be clear and truly reflect the philosophy and aspirations of the owners and leaders. Why create an organisation you don’t want to work in?


Check out our values
Meet Our Team

Our team is made up of founders, coaches, software engineers, and those that work to hold it all together and ensure we provide our customers with the best possible service we can!

Julian Carrivick

Julian loves all things technology and has a keen appetite for learning which is fortunate given how quickly things change! He joined ADAPT at the end of 2016 as a recent Software Engineering graduate and with over 5 years’ experience in support, Julian is very well placed to help you resolve any queries or issues you might encounter while using our platform.

Steve Tapley

Steve thrives off working with stakeholders, understand a problem and developing a software that makes a difference to people. He enjoys continuous learning, whether it is technical, business, or personal, and getting the best out of his team. He has over 20 years’ experience in software development, bringing a wealth of experience to ADAPT.

Renae Flegg

Renae is passionate about nurturing the ADAPT stakeholder community and believes the relationships you have with your suppliers, customers, consultants and partners are all key to your businesses success. That building strong relationships with who you work with and for is not only a smarter but more satisfying way of doing business.
Renae has spent over fifteen years working in marketing and communication roles, both in Australia and overseas, and is the Stakeholder Leader at ADAPT.

Laura Egerton

Laura has a passion for all things digital She enjoys exploring the trends in user behaviour in the digital space and finding ways to continually improve our platform using the latest technologies. Laura has over twelve years’ experience in the web industry and specialises in both user experience and user interface design, using her skills to craft a tailored and intuitive experience for ADAPT customers.

Grace Watson

Grace thrives off working in an environment where collectively we can make a difference with our contributions. She believes the positive impact from helping businesses will continue flowing on to other aspects of life. Over the past 18 years Grace has had a broad range of administration experience, working with close teams, keeping things organised and running smoothly.

Bill Withers


Bill’s passion is in organisation sustainability and in 2013 he founded ADAPT by Design. Bill has empathy for entrepreneurs and in his experience in the building of a software company called acQuire, he found the need for a total systems approach to building business.

Suzanne McGrechan

Suzanne has the knowledge and proven success in developing people and culture supported by effective systems and processes. She has over 22 years’ experience from owning and managing her own businesses.

David Stephen

Dave has a special interest in forecasting, ownership and international business, having been involved in setting up businesses in Asia, Africa, Europe and both North and South America. Dave is a Charted Accountant with over 35 year’s experience.

Zoe Finlay-Jones

Zoe’s passion is working directly with founders to systemise their business in a way that supports a healthy culture and gets the found working ON their business, not IN it. After 16 years, Zoe moved back to her hometown Perth after she sold her successful manufacturing business in Sydney.

Tadhg MacCarthy

Tadhg has a keen interest in the intersection of people, process & technology. He envisions how the ADAPT method can have as positive an impact for organisations as collaborative agile methods do for technical teams.

Gillian Bester

Gillian enjoys collaborating with diverse teams to create value, while having fun along the way! With over 18 years’ experience Gillian has gained experience working with a wide range of businesses to help them solve problems using business improvement, change management, facilitation, and training tools. She has trained as a zoologist and worked as a journalist and editor before setting up her own consulting business.
Getting the Foundations in place

Whether you have been in business for one year or ten years, you need to have solid foundations in place to allow for successful growth or succession. The ADAPT Way Foundations process focuses on building and embedding the business habits required to ensure your business is successful now and can grow sustainably and allow for your succession in the future.

By implementing the ADAPT Way, you have the support to face the many challenges of owning and running a business.